Privacy Policy
Last updated: 31 January 2026
This Privacy Policy explains how RefurbTech UK collects, uses, and protects your information when you use this website or place an order.
Information we collect
- Account details (name, email, password) if you create an account
- Order information (billing/shipping address, items purchased)
- Payment processing data (handled by payment providers — we do not store full card details)
- Customer support messages you send us (for example, emails about an order)
- Technical data (IP address, browser/device info, cookies for site functionality)
How we use your information
- To process and fulfil orders, including delivery and order updates
- To provide customer support and respond to enquiries
- To prevent fraud and keep the site secure
- To improve website performance and user experience
- Where you have opted in, to send service or marketing communications (you can opt out at any time)
Cookies
We use cookies for essential site features (such as the cart and checkout) and to help the site work correctly. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
Sharing your information
We only share personal data where needed to operate the business, for example with payment providers, delivery/courier services, hosting/website services, and analytics/security tools. These providers are required to protect your information and only use it for the services they provide to us.
Data retention
We keep personal data only as long as necessary for the purposes described above, including to meet legal, accounting, and tax requirements.
Your rights
You may request access to, correction of, or deletion of your personal data, subject to legal requirements. You may also have the right to object to certain processing or request data portability, depending on your circumstances.
Contact
If you have questions about this Privacy Policy or want to make a data request, contact us at: customerservice@refurbtechuk.co.uk.